Carboot Supplier Business to Business Terms and Conditions
Terms of sale and website use | Last updated 4 September 2026
Business customers only Carboot Supplier supplies mixed wholesale bundles solely to purchasers acting wholly or mainly for purposes relating to their trade, business, craft or profession. Consumers must not order.
1 About us
1.1 This website and business are operated under the trading name Carboot Supplier (Carboot Supplier, we, us or our). The operator's complete legal name and any legally required registration particulars must also appear in the website legal notice and on business documents.
1.2 Our trading address is Corby Business Centre, Eismann Way, Corby, NN17 5ZB, United Kingdom.
1.3 You may contact us by telephone or WhatsApp on 07780 608 761 or by email at info@carbootsupplier.co.uk.
1.4 If the operator is a limited company, its registered company name, company number, registered office and VAT number where applicable must be displayed. If the operator is a sole trader, the proprietor's full legal name must be displayed.
2 Application of these Terms
2.1 These Terms govern access to and use of our website and every enquiry, quotation, order, purchase, delivery, collection, bundle, guide and related service supplied by us.
2.2 By submitting an order, you confirm that you have read and accepted these Terms and that the person placing the order has authority to bind the purchasing business.
2.3 Nothing in these Terms excludes or restricts any right, remedy or liability that cannot lawfully be excluded or restricted.
2.4 If a written quotation or agreement signed by us conflicts with these Terms, that agreement prevails only to the extent of the conflict.
3 Business to business sales only
3.1 We sell exclusively to business customers. We do not sell to consumers. Our website, products, bundles and services are intended solely for persons purchasing wholly or mainly for purposes relating to their trade, business, craft or profession, including resale businesses, market traders, online sellers, retailers, wholesalers, charities, clubs and other commercial organisations.
3.2 You must not place an order if you are acting wholly or mainly outside your trade, business, craft or profession.
3.3 By visiting the trade shop, creating an account, submitting an order or purchasing goods, you expressly represent, warrant and confirm that you are acting in the course of a genuine trade, business, craft or profession; the goods are being acquired wholly or mainly for business purposes; you are not purchasing as a consumer; you are at least 18 years old; all information supplied is complete and accurate; and, if ordering for an organisation, you are authorised to bind it.
3.4 Where you do not provide a separate company name, partnership name or trading name when ordering, you expressly confirm that your full name entered at checkout is the name under which you conduct that business or trade. Your full name will be treated as your trading identity for that order unless, before we accept it, you identify a different business or trading name by emailing info@carbootsupplier.co.uk.
3.5 The absence of a registered company name, company number, VAT registration or separate trading name does not prevent a person from acting in business. It also does not permit a consumer to purchase from us or convert a consumer purchase into a business transaction.
3.6 You warrant that all names and business information supplied are accurate and that you are authorised to trade under any stated name. We may request reasonable evidence of business activity, including a website, marketplace profile, company number, VAT number, Unique Taxpayer Reference or other commercial evidence.
3.7 We may reject or cancel an order where we reasonably believe that the purchaser is acting as a consumer, evidence of business status is not supplied, information is false or misleading, or acceptance could expose us to legal, fraud, safety or compliance risk. If we cancel before dispatch, we will refund sums paid for the cancelled goods.
3.8 Access to the website or completion of its checkout does not constitute an offer to sell to consumers and does not waive this restriction.
3.9 No consumer cooling-off period or consumer change-of-mind cancellation right applies to a genuine business-to-business purchase.
3.10 A purchaser must not falsely claim business status. A false declaration is a material breach and may entitle us to cancel unfulfilled orders, suspend access and recover losses reasonably resulting from the misrepresentation.
3.11 Describing or treating a purchaser's full name as a trading identity does not by itself determine legal status. The purchaser must genuinely be acting wholly or mainly for business purposes.
4 Website information
4.1 We take reasonable care when preparing website content, but it is general information and may be amended without notice.
4.2 To the fullest extent permitted by law, we do not warrant that the website will always be available, uninterrupted, secure or error-free; that every description, image, video, price, statistic or availability statement will always be complete or current; or that content will suit a customer's particular business model.
4.3 Obvious typographical, pricing, technical or system errors do not bind us. We may correct an error before accepting an order and allow the customer to proceed at the corrected price or cancel for a refund.
4.4 Website availability, inclusion in a basket or an automated acknowledgement does not reserve stock or constitute acceptance.
5 Illustrations videos and sample bundles
5.1 All photographs, graphics, mock-ups, videos, unboxing footage, category images, packaging and example bundles are shown solely for illustration.
5.2 Unless expressly identified in writing as the exact goods allocated to an order, depicted products are examples only. An image does not promise inclusion of any displayed product, brand, model, size, colour, category, quantity split, retail value or product mix. The bundle supplied may differ materially from any illustration, video, previous bundle or bundle supplied to another customer. Props, backgrounds, display equipment and accessories are not included unless expressly stated.
5.3 Screen settings, photography and lighting may affect apparent colour, dimensions and appearance.
5.4 The phrase what could be in your box describes possibilities only and is not a guarantee or statement of probability.
6 Nature of mixed bundles
6.1 Bundles are supplier-selected assortments of mixed stock. Except for the total item count purchased and any specification expressly confirmed by us in writing, contents are selected at our discretion.
6.2 Customers cannot select particular goods, categories, brands, sizes, colours, models or ratios unless we agree otherwise in writing.
6.3 Bundles may contain repeated or similar items; uneven quantities across categories; goods with damaged, marked, obsolete or non-retail packaging; promotional, clearance or discontinued lines; products with varying resale demand; and goods carrying third-party branding.
6.4 Where goods are described as brand new, this means, to the best of our knowledge following reasonable checks, that they have not previously been sold to or used by an end consumer. It does not guarantee pristine packaging, current-season status or a manufacturer-backed warranty unless expressly stated.
6.5 Each unit normally counts as one item. A product packaged by its manufacturer as a single set may count as one item even if it contains multiple components. We determine item counts reasonably and consistently.
6.6 We may make reasonable stock substitutions provided the purchased item count and any expressly agreed specification are met.
7 Prices tax and delivery charges
7.1 Prices are those displayed when an order is submitted, subject to correction of obvious errors and acceptance under clause 8.7.2 *£1 per item: this price applies to the 100-item (£100), 200-item (£200) and 500-item (£500) bundles. The 50-item tester box costs £75, equivalent to £1.50 per item, and is excluded from the £1-per-item offer. Bulk orders of 1,000 or more items are priced separately as quoted. Delivery is additional unless expressly stated otherwise; see clause 7.3.
7.3 Unless expressly stated otherwise, delivery is additional. The final delivery charge displayed or quoted before payment governs.
7.4 Prices include VAT only where expressly stated and where VAT is applicable.
7.5 The customer is responsible for taxes, duties, fees and charges arising from its resale activity.
8 Orders and contract formation
8.1 An order is an offer to purchase. Automated acknowledgements confirm receipt only.
8.2 A binding contract arises when we send express acceptance or dispatch the order, whichever occurs first.
8.3 We may reject or cancel an order before acceptance because of unavailable stock, pricing or description error, suspected fraud, unauthorised payment, delivery restrictions, breach of these Terms, sanctions, export controls or a reasonable commercial or safety concern.
8.4 If we reject an order after taking payment, we will refund the amount paid using the original payment method.
8.5 Customers must check all names, contact details and delivery information. We are not responsible for delay, loss or additional cost caused by incorrect information supplied by the customer.
9 Payment
9.1 Payment is due in full when the order is placed unless written credit terms are agreed.
9.2 Payment processing may be performed by a third-party provider and is also subject to that provider's terms.
9.3 Customers must use a payment method they are authorised to use.
9.4 We may suspend fulfilment while payment is pending, reversed, disputed or under verification.
9.5 A customer must not initiate an improper chargeback instead of first giving us a reasonable opportunity to investigate a genuine dispute.
10 Delivery
10.1 Delivery dates are estimates unless expressly guaranteed in writing.
10.2 We are not responsible for delay caused by carriers, weather, industrial action, transport disruption, incorrect details, failed access, customer action or events outside our reasonable control.
10.3 Delivery is completed when goods are delivered to the supplied address, an apparently authorised recipient, or a safe place, neighbour, locker or collection point requested or authorised by the customer or carrier.
10.4 Where unattended delivery is authorised, risk passes upon delivery to that place.
10.5 The customer must promptly report apparent shortage, transit damage or non-delivery and preserve all packaging, labels and evidence.
10.6 Visible transit damage or shortage must be reported within 48 hours and any other reasonably discoverable defect within seven days. Failure to report within those periods may be treated as evidence that delivery was complete and in expected condition, but does not exclude liability that cannot lawfully be excluded.
10.7 If a parcel is returned because of an incorrect address, refusal or repeated failed delivery, we may charge reasonable return and redelivery costs.
11 Collection
11.1 Collection is available only by prior arrangement from the location and at the time confirmed by us.
11.2 The collecting person must produce order confirmation and reasonable identification. We may refuse release if authority cannot be verified.
11.3 Risk passes upon physical collection. Title remains subject to clause 12.
11.4 Visitors enter collection premises at their own risk except to the extent that loss results from liability that cannot lawfully be excluded.
11.5 We may reschedule collection for operational, security or safety reasons.
12 Title and risk
12.1 Risk passes on delivery or collection.
12.2 Ownership does not pass until we receive cleared payment of all sums due concerning the goods.
12.3 Until ownership passes, the customer must keep goods identifiable, properly stored and insured and must not pledge or charge them as security.
12.4 The customer may resell goods in the ordinary course of business before ownership passes, but that right ends if payment becomes overdue or the customer becomes insolvent.
13 Inspection product suitability and safety
13.1 The customer must inspect goods before resale, distribution, use as prizes, donation or supply to another person.
13.2 The customer is responsible for deciding whether each item is suitable, lawful and safe for its proposed use and market; ensuring required warnings, instructions, restrictions and labelling accompany it; obtaining licences, registrations and insurance; producing accurate listings; setting prices; and complying with product-safety, consumer, tax, advertising, intellectual-property and marketplace rules.
13.3 Goods must not be supplied if damaged, incomplete, recalled, expired, unsafe, unlawfully labelled or otherwise unsuitable.
13.4 Electrical products, cosmetics, fragrances, toys, jewellery, clothing, footwear and other regulated goods may carry category-specific obligations. Customers must conduct appropriate checks and obtain professional advice where needed.
13.5 If we communicate a safety notice or recall, the customer must promptly stop supplying affected goods, follow reasonable instructions and notify downstream purchasers where applicable.
14 Resale platforms and intellectual property
14.1 We are not affiliated with, endorsed by or sponsored by eBay, Vinted, Facebook, Meta, TikTok, Whatnot or another marketplace or platform merely because it is mentioned.
14.2 The customer is solely responsible for platform compliance and for any suspension, delisting, withholding of funds, chargeback, fee, dispute or account restriction arising from its activity.
14.3 Purchasing branded goods does not grant a licence to use another party's trademarks, photographs, marketing copy or other intellectual property beyond rights arising by law.
14.4 Customers must create accurate listings and must not claim to be our agent, affiliate, authorised distributor or representative without written permission.
15 No earnings or resale guarantee
15.1 We do not promise or guarantee any sale, revenue, profit, margin, return on investment, recovery of purchase price, resale demand, resale value, marketplace acceptance, timescale for sale or continuation of any trading opportunity.
15.2 Examples of selling methods, prices, revenues or potential uses are illustrative only and are not financial, tax, legal, investment or business advice.
15.3 Results depend on matters outside our control, including the stock received, customer skill and effort, pricing, location, seasonality, platform rules, fees, competition, demand, taxes, returns and market conditions.
15.4 Past performance, testimonials and customer experiences do not guarantee future results. Exceptional results must not be treated as typical.
15.5 Customers must make their own commercial assessment and should not spend money they cannot afford to lose.
16 Consumer orders submitted in error
16.1 We do not knowingly accept consumer orders. A person acting wholly or mainly outside a trade, business, craft or profession must not purchase from us.
16.2 If we discover before dispatch that an order was placed by a consumer, we may cancel it and refund the amount paid.
16.3 If applicable law nevertheless determines that a purchaser was legally acting as a consumer and that a contract was formed, nothing in these Terms removes any mandatory statutory right or remedy.
16.4 Clause 16.3 is a legal savings provision only. It is not an invitation, offer or agreement to supply consumers.
17 Trade returns
17.1 Except where goods are defective, materially misdescribed or we agree otherwise in writing, trade orders are final and non-returnable.
17.2 Goods must not be returned without prior written authorisation and return instructions.
17.3 If we voluntarily accept a non-defective return, we may impose reasonable conditions agreed before return, including original condition and payment of collection, inspection, repackaging or restocking costs.
17.4 A preference for different products, categories, brands, colours, sizes, values or ratios is not a defect where the order was for a mixed supplier-selected bundle.
18 Faulty misdescribed or short goods
18.1 A customer alleging that goods are faulty, unsafe, materially misdescribed or short in quantity must promptly contact us with the order number, a clear description, photographs or video where reasonably possible, identifying information and confirmation that the goods have been retained.
18.2 We may reasonably require inspection or return before providing a remedy.
18.3 If a valid claim is established, our obligation will, at our option and subject to applicable law, be to repair or replace affected goods, provide a proportionate credit, or refund the price paid for them.
18.4 A permitted variation under clauses 5 and 6, ordinary packaging imperfection, personal preference, disappointing demand or failure to achieve an expected resale price is not by itself a defect.
19 Warranties for trade customers
19.1 To the fullest extent permitted by law, terms, conditions and warranties implied into a business contract are excluded except those that cannot lawfully be excluded.
19.2 We do not warrant that goods will achieve a particular price or profit, be accepted by a marketplace, satisfy an undisclosed purpose, contain a preferred mix, carry a manufacturer warranty or remain commercially desirable.
19.3 The customer confirms that it has not relied on a statement not expressly incorporated into the accepted order or a written agreement signed by us.
20 Limitation of liability
20.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; breach of obligations concerning title that cannot lawfully be excluded; defective products where liability cannot lawfully be excluded; deliberate default; or any other liability that law does not permit us to exclude or limit.
20.2 Subject to clause 20.1, we are not liable in contract, tort, negligence, misrepresentation, breach of statutory duty, restitution or otherwise for loss of profit, revenue, business, contracts, opportunity, anticipated savings, goodwill, reputation, marketplace access or data; wasted expenditure; resale losses, refunds or chargebacks; third-party buyer claims; indirect or consequential loss; or loss arising from illustrative material or earnings examples.
20.3 Subject to clause 20.1, our total aggregate liability arising from an order or connected series of events will not exceed the total amount actually paid to us for the particular order giving rise to the claim.
20.4 Each limitation is separate and applies only to the fullest extent permitted by law.
20.5 We are not liable for a failure or delay caused by events outside our reasonable control.
21 Customer indemnity
21.1 The customer will indemnify us and our officers, employees and agents against reasonably incurred third-party claims, liabilities, losses, penalties and costs arising from the customer's unlawful, unsafe or misleading resale, storage or use of goods; alteration, repackaging or relabelling; listings or advertising; breach of platform rules or law; infringement caused by customer-created material; or material breach of these Terms.
21.2 The indemnity does not apply to the extent a claim was caused by our negligence, breach of contract or other legal responsibility.
21.3 Nothing makes directors, employees, affiliates, contractors or connected persons parties to the contract or grants protection beyond that permitted by law.
22 Affiliates contractors and third parties
22.1 References or links to third parties do not constitute endorsement or a guarantee of their goods, services, availability or conduct.
22.2 Independent couriers, payment processors, marketplaces and providers are responsible for their own acts and omissions to the extent provided by law.
22.3 We remain responsible where law makes us responsible for a subcontractor or delivery provider.
22.4 Except as expressly stated in clause 21, no third party may enforce these Terms under the Contracts Rights of Third Parties Act 1999.
23 Customer supplied information
23.1 The customer warrants that information and content supplied to us are accurate, lawful and do not infringe another person's rights.
23.2 We may rely on delivery, contact, tax and business information supplied by the customer.
23.3 The customer is responsible for protecting account credentials and must promptly report suspected unauthorised access.
24 Acceptable website use
24.1 You must not use the website unlawfully or fraudulently; interfere with its operation or security; introduce malicious code; attempt unauthorised access; scrape or commercially exploit content without permission; impersonate another person; or misuse forms, reviews, promotions or payment facilities.
24.2 We may suspend access or cancel unaccepted orders where reasonably necessary to protect the website, customers or our legitimate interests.
25 Our intellectual property
25.1 Website text, branding, graphics, videos, photographs, layouts and downloadable materials are owned by or licensed to us and protected by intellectual-property law.
25.2 You may view the website and retain order records for internal business use. No other licence is granted.
25.3 You must not reproduce, distribute, modify, sell, publish or commercially exploit our content without prior written permission.
26 Privacy and communications
26.1 Personal information is handled in accordance with our Privacy Policy.
26.2 The customer agrees to receive transactional communications needed to process, deliver and support an order.
26.3 Marketing communications will be sent only where lawful, and recipients may opt out using the method provided.
26.4 The Privacy Policy and cookie controls must be read separately from these Terms.
27 Events outside our control
27.1 We are not responsible for delay or failure resulting from circumstances outside our reasonable control, including severe weather, fire, flood, epidemic, war, civil disorder, industrial action, utility or telecommunications failure, cyberattack, carrier disruption, government action, import restriction or supplier failure.
27.2 We will take reasonable steps to minimise the effects and resume performance.
28 Termination
28.1 We may terminate or suspend a contract immediately if the customer fails to pay when due, commits a material breach, becomes insolvent, acts fraudulently or unlawfully, or creates a material safety, legal or reputational risk.
28.2 Termination does not affect rights or obligations accrued beforehand.
29 Complaints
29.1 Complaints should be sent to info@carbootsupplier.co.uk with the order number and relevant evidence.
29.2 We will investigate and respond within a reasonable period.
30 General provisions
30.1 We may update these Terms prospectively. The Terms in force when an order was accepted govern that order unless a change is required by law or agreed with the customer.
30.2 The customer may not transfer a contract without our written consent. We may transfer our rights and obligations provided this does not materially reduce the customer's rights.
30.3 If any provision is unlawful or unenforceable, it will be modified to the minimum extent necessary or deleted, and the remaining provisions will continue.
30.4 Delay in enforcing a right is not a waiver.
30.5 These Terms and the accepted order constitute the entire agreement, subject to liability that cannot lawfully be excluded.
30.6 Nothing creates a partnership, agency, franchise, employment relationship or joint venture.
30.7 Headings do not affect interpretation. Including means including without limitation.
31 Governing law and jurisdiction
31.1 These Terms and all non-contractual obligations are governed by the law of England and Wales.
31.2 The parties submit to the exclusive jurisdiction of the courts of England and Wales.
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